We’re available Monday to Friday from 8:30 AM to 4:00 PM EST. If you call outside of these hours, please leave us a detailed voicemail with your contact information, and we’ll get back to you on the next business day. Feel free to reach us at:US Cust

<h2 id="customer-service-hours">Customer Service Hours</h2>We&#x2019;re available Monday to Friday from 8:30 AM to 4:00 PM EST.&#xA0; If you call outside of these hours, please leave us a detailed voicemail with your contact information, and we&#x2019;ll get back to you on the next business day.&#xA0;<h2 id="e-mail">E-mail</h2>Feel free to reach us at: US Customer Service Email - <a href="mailto:support@yummicandles.com">support@yummicandles.com</a>&#xA0;Phone NumberToll-Free: +1 800 375 8023Secondary line: +1 888 986 6448

Contact Information

Our customer service team is here to assist you Monday through Friday, from 8:30 AM to 4:00 PM EST. You can reach us via live chat during these hours, or feel free to give us a call at 1-800-375-8023. We’re always happy to help make your Yummi Candle

Our customer service team is here to assist you Monday through Friday, from 8:30 AM to 4:00 PM EST. You can reach us via live chat during these hours, or feel free to give us a call at 1-800-375-8023. We&#x2019;re always happy to help make your Yummi Candles experience seamless!&#xA0;

Live Chat & Support Hours

Feel free to email us anytime, and we’ll get back to you with the answers you need.

Yummi Candles Canada

Contact & Support

What kind of quality control testing do candle manufacturers perform?

How can one tell whether a candle has a lead-core wick?

Are candle wicks made of lead?

Are Candles Safe to Use?

Candle Cleaning

What is the Best Way to Store Candles?

What kind of label information is required to be placed on candles?

Do burning candles cause air pollution?

Do scented candles produce more soot or smoke?

What is soot?

Is it safe to burn candles in a house with children?

What are the typical ingredients in a candle?

Does the Industry Have Standards for Candles?

How Are Candles Made?

Tips to Extend the Life of your Candles

Safety Instructions

Candle Care

How to Place an Order

How to Cancel Your Order

Modifying Your Order

Tracking Your Order

Changing the Delivery Address

Placing & Managing Orders

Crafting & Processing Time

Can I change the shipping address after the order is placed?

Shipping Methods / Delivery time

Shipping Prices Explained

Can I send my order as a gift?

Where is my order shipping from?

Do you deliver to P.O. Box or Military Addresses?

Shipping

What is Your Return Policy?

How Do I Initiate a Return?

How Long Does It Take to Process a Refund?

Giving Back: Our Return Process

Returns & Refunds

Retail Stores

Is your site secure?

How do I know my transaction is secure?

Security

My welcome discount code doesn't work?

What are the payment options?

Payment

Are the candles smokeless and dripless?

Can I mix and match colors in a pack?

Are the colored candles solid color?

Do you offer samples of your candles?

Wholesale